Kissmetrics

NOVEMBER 30, 2020

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

Live Chat 239

Live Chat Customer B2B Social Media 239

Omnisend

DECEMBER 15, 2020

The challenge for ecommerce businesses is the average customer uses ten different channels, including contact forms, social media profiles, live chat, and email—making it hard for companies to know where to focus their efforts. Fine-tune your support channels to meet your customers’ expectations and increase conversion.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Omnisend

MAY 30, 2023

Here, you’ll see clearly laid-out deliverability best practices based on your store’s current setup. Channels used Omnisend is one of the strongest CM Commerce alternatives when you’re considering compatibility with other channels. Customer support Brevo utilizes several channels to offer top-notch customer support.

Live Chat 88

Live Chat Shipping Costs Channel Marketing 88

GetElastic

APRIL 16, 2020

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. Location awareness can also enhance customer service and CRM.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

GetElastic

APRIL 16, 2020

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. Location awareness can also enhance customer service and CRM.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

GetElastic

MAY 22, 2019

B2B buyers don’t live entirely behind a desk — many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. Location awareness can also enhance customer service and CRM.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Ecommerce Platforms

JULY 26, 2018

Finally, the brand advocacy marketing tool from Ambassador lets you interact with your customers to ensure that the right content is being shared on the right channels. What's great about Ambassador is that both B2B and B2C online stores are seeing success with the platform. Ambassador Review: The Best Features. Influencer programs.

eCommerce 116

eCommerce Multi-channel Shopify Payment Services 116