Retail TouchPoints

JANUARY 24, 2024

B2B brands should invest in AI-driven CRM (customer relationship management) systems to analyze customer data, offering insights for personalized marketing and sales strategies. Unlike the traditional multichannel approach, social commerce is about creating strong communities and affinities around specific brands and verticals.

B2B 206

B2B eCommerce BigCommerce Omnichannel 206

GetElastic

JANUARY 13, 2019

Then there’s the increasing development of IoT and wearables, which is helping with everything from reordering office supplies to creating cashier-less checkouts at Amazon Go stores. However, it’s not enough to offer multichannel engagement—the experiences you offer on these channels need to resonate with customers to be effective.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

Kibo

NOVEMBER 1, 2021

It represents the new normal in how B2B and B2C consumers research, purchase, and acquire products. The shopping journey for a B2B customer typically tends to be more complex, involve larger-ticket items, and take longer to complete than a B2C purchase. Omnichannel vs. Multichannel Order Management.

Omnichannel 114

Omnichannel Management Multichannel B2C 114

Kibo

NOVEMBER 5, 2021

A modern OMS helps retailers manage inventory in real time, coordinate multichannel sales, initiate fulfillment tasks, routes, print shipping labels, and handle returns. Tracking inventory in transit is also crucial since poor visibility into the whereabouts of goods leads to shipping delays and supply shortages.

Management 62

Management Payment Services eCommerce Shipping Costs 62

Ecommerce Platforms

AUGUST 18, 2020

This cloud-based inventory management and order management tool supports multichannel companies and modern online brands. Combining sales, manufacturing channels, currencies, and locations, TradeGecko ensures that every order, customer, and product is easy to track. Shipping and supply chain services can cost extra.

Shipping Costs 104

Shipping Costs Payment Services Multi-channel B2B 104

ROI Revolution

DECEMBER 2, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. Last year, low prices and the ability to purchase online were the top concerns for customers.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. After an unprecedented move from July to October and alongside significant supply chain strain, last year’s Amazon Prime Day delivered $10.4 Post-pandemic Prime Day: What to expect. billion in sales.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197