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Best Customer Service Software

Kissmetrics

Consider which support channels fit your customer’s needs. With the Professional and Enterprise packages, you can get everything from automation, pipelines, and custom reporting to a knowledge base, hierarchical teams, and integration with Slack. Only two tier options Less adaptable for B2C support. Customer Preference.

Live Chat 239
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Ambassador Review: Referral Software for Rapidly Growing Ecommerce

Ecommerce Platforms

Finally, the brand advocacy marketing tool from Ambassador lets you interact with your customers to ensure that the right content is being shared on the right channels. What's great about Ambassador is that both B2B and B2C online stores are seeing success with the platform. Ambassador Review: The Best Features. Influencer programs.

eCommerce 116
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B2B Mobile Commerce Apps are Hot: Here's Why

GetElastic

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. B2B apps that support multi-user actions such as workflows and approvals depend even more on adoption.

B2B 135
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B2B Mobile Commerce Apps are Hot: Here's Why

GetElastic

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. B2B apps that support multi-user actions such as workflows and approvals depend even more on adoption.

B2B 130
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B2B Mobile Commerce Apps are Hot: Here’s Why

GetElastic

B2B buyers don’t live entirely behind a desk — many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. B2B apps that support multi-user actions such as workflows and approvals depend even more on adoption.

B2B 146
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B2B Mobile Commerce Apps are Hot: Here's Why

GetElastic

B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. B2B apps that support multi-user actions such as workflows and approvals depend even more on adoption.

B2B 78
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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

Running a hybrid B2B/B2C business? Offer omnichannel customer service : Make it easy for your customers to reach you by being available on multiple communication channels. MobileMonkey is one of the best customer service tools that will help you create a cohesive experience across multiple channels. Create a Mobile App.