B2C Knowledge Base Multi-channel Recommendation 
Kissmetrics
NOVEMBER 30, 2020
Consider which support channels fit your customer’s needs. I’d recommend it for any business that values efficiency and a streamlined approach. With the Professional and Enterprise packages, you can get everything from automation, pipelines, and custom reporting to a knowledge base, hierarchical teams, and integration with Slack.
Ecommerce Platforms
JULY 26, 2018
In return, the customers get rewards for all of the people they recommend. Finally, the brand advocacy marketing tool from Ambassador lets you interact with your customers to ensure that the right content is being shared on the right channels. Overall, Ambassador seems to have all of its bases covered when it comes to customer support.
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GetElastic
APRIL 16, 2020
B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. B2B apps that support multi-user actions such as workflows and approvals depend even more on adoption.
GetElastic
APRIL 16, 2020
B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. B2B apps that support multi-user actions such as workflows and approvals depend even more on adoption.
GetElastic
MAY 22, 2019
B2B buyers don’t live entirely behind a desk — many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. B2B apps that support multi-user actions such as workflows and approvals depend even more on adoption.
GetElastic
APRIL 16, 2020
B2B buyers don’t live entirely behind a desk -- many are on the job site, in the field, commuting or need offline access to products, account information, order tracking, knowledge bases, manuals and more. B2B apps that support multi-user actions such as workflows and approvals depend even more on adoption.
Kissmetrics
AUGUST 6, 2021
Running a hybrid B2B/B2C business? Offer omnichannel customer service : Make it easy for your customers to reach you by being available on multiple communication channels. MobileMonkey is one of the best customer service tools that will help you create a cohesive experience across multiple channels. Create an Affiliate Program.
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