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How to Cross-Sell Retail Products

Omnisend

One customer (that customer being the author of this article) purchased a balance beam for her aspiring gymnast. Not long after, images of exercise mats, horizontal bars and gymnast-themed nylon bags appeared within the “inspired by your purchases” collection. Your customer is ready to pay for a winter coat?

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How to Identify (and Keep) Your VIP Customers

Omnisend

Your VIP customers are your absolute best customers. They’re the customers you want to retain at all costs, as they purchase more frequently and/or spend more when they shop with your store. To retain the VIP customers, you first need to know who they are. In this article, we’ll go over: What makes a VIP customer.

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Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the one hand, it’s an once-in-a-year opportunity to run promotions , launch new campaigns to acquire new customers , and ramp up for a long running revenue train to start the new year. Their data also suggest that the number of tickets (live chat only) rise about 67% during the same time frame. You get the idea.

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The Ones & Zeros of E-Commerce, Part IV: Data Format & Delivery Methodology

ChannelAdvisor

One of the more important concepts in data transfer is the frequency with which communication occurs. Do you need to communicate updates on all product data points every five minutes? Consider how frequently data changes in your system. We queue it for the next update, which may be in five minutes or could be in an hour.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [January 2022]

ROI Revolution

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. are seeing customers be less willing to pay full price. Business being good isn’t always a good thing. eMarketer). How did it happen?