Kissmetrics

JUNE 28, 2017

They tell us that the customer clicked on this, or bought that, but they don’t tell us anything about the customer experience that we’re all so keen to improve upon. Otherwise you’ll never know which channel delivers the best ROI or which landing page is converting the highest. That’s all on you. No pressure, right?

White Paper 203

White Paper Customer Retention WooCommerce Definition 203

365 Retail

AUGUST 17, 2022

consumers’ preferred channel for receiving offers, content, incentives and rewards from brands. Engage across every channel. This year, getting a personalised omnichannel experience right is the path to increased revenue in customer retention in a saturated back-to-school market. Real-time wins.

White Paper 57

White Paper Retail Payment Services Payments 57

365 Retail

MAY 29, 2024

In the face of rising operational costs and fast-changing consumer demands, retailers and brands are seeking to adopt a more joined-up approach to channel management, with a focus on building unified commerce system infrastructures to deliver exceptional cross-channel shopping experiences to customers.

Management 52

Management Customer Retention Retail Omnichannel 52