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What is First-Party Data and Why Focus on it in 2024

Smile.io

First-party data is information collected directly from your customers or website visitors. This can happen on your website, through your app, or via channels like email, a loyalty program, and text/SMS. Knowing about your customers and the channels they come from is key for retargeting. What is first-party data?

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The Importance of Pairing Analytics with Engagement

Kissmetrics

They tell us that the customer clicked on this, or bought that, but they don’t tell us anything about the customer experience that we’re all so keen to improve upon. Otherwise you’ll never know which channel delivers the best ROI or which landing page is converting the highest. That’s all on you. No pressure, right?

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UK retailers: Get ready for ‘back to school season’

365 Retail

consumers’ preferred channel for receiving offers, content, incentives and rewards from brands. Engage across every channel. This year, getting a personalised omnichannel experience right is the path to increased revenue in customer retention in a saturated back-to-school market. Real-time wins.