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Retail’s Digital Future

iVend

In store shopping has long been the predominant way to shop, however, online shopping has quickly grown to become the preferred channel for many. Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Digital Tools Pave the Way for Omnichannel Success.

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Which Retail Tech Is The Real Deal?

RTP blog

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. And while many of these technologies eventually do enhance the shopping experience in a variety of ways, it’s rare that the practical reality equals the initial promise.

Retail 150
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Check it out – how grocery POS drives convenience and speed

iVend

Whilst other forms of retail may be seen as leisure and pleasure, the weekly food shop is more likely to be considered a must-do chore. For supermarkets developing a retail strategy to deliver a convenient and frictionless customer experience, the answer lies in processes, staff, and above all retail technology.

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Retail’s Digital Future

iVend

In store shopping has long been the predominant way to shop, however, online shopping has quickly grown to become the preferred channel for many. Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. As a result, retail digitalisation has quickly become a must.

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Retaining loyalty in uncertain times

365 Retail

However, if they’ve heard from a trusted source that a brand is offering a similar product for a similar price with a much better customer experience, they may be swayed into buying from that brand instead. Brands should take a proactive, rather than reactive approach, to increase customer loyalty.

Leisure 73
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Retail’s Digital Future

iVend

In store shopping has long been the predominant way to shop, however, online shopping has quickly grown to become the preferred channel for many. Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Digital Tools Pave the Way for Omnichannel Success.