Communicating With Customers During an Outage: 7 Incident Communication Tips and Best Practices
Smile.io
FEBRUARY 9, 2022
This gives them some independence, but also makes them more vulnerable to problems like outages and other uptime incidents. In 2020, server outages cost up to a staggering $400,000 per hour of downtime globally. In 2020, server outages cost up to a staggering $400,000 per hour of downtime globally.
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