Remove Comparison Shopping Remove Customer Experience Remove Customer Retention Remove Omnichannel
article thumbnail

6 Ways Co-Browsing Will Add Value to your Business in 2021

ViiBE Blog - Retail

Often being seen as more important than the price of the product, customer experience reigns supreme. By creating a personalized support experience, co-browsing dramatically increases consumer satisfaction. Co-browsing is a virtual engagement customer support tool for contact centers and sales teams.

article thumbnail

6 Ways Co-Browsing Will Add Value to your Business in 2021

ViiBE Blog - Retail

Often being seen as more important than the price of the product, customer experience reigns supreme. By creating a personalized support experience, co-browsing dramatically increases consumer satisfaction. Co-browsing is a virtual engagement customer support tool for contact centers and sales teams.