ESW

JULY 6, 2023

If they needed a new shirt, they went to the department store. If they needed to replace a light bulb, they went to the hardware store. But since customers demand choice, global brands need the right partners with the expertise to broaden the product catalogue. Customisation Amazon makes excellent use of customer data.

eCommerce 139

eCommerce Payment Services Customer Shipping Costs 139

Retail TouchPoints

JUNE 23, 2022

To be sure, digital transformation is the name of the game in retail today, but the jury is still out on whether an e-separation is a successful way to actually achieve that — or a quick way to kill a business already in decline. This strategy could hold water.

eCommerce 288

eCommerce Omnichannel Channel Department Stores 288

Steve Dennis

NOVEMBER 26, 2018

Nordstrom was a first mover in deploying buy online pick-up in store (BOPIS) and continues to elevate its capabilities by dedicating (and expanding) in-store service desks, among other points of seamless integration.

eCommerce 88

eCommerce Department Stores Games Channel 88

Retail TouchPoints

MAY 5, 2021

In retail markets where the customer experience is perceived at the same or greater importance of the underlying products and services, a lack of differentiation can rapidly undermine brand value. CRM systems) and enabling customers to switch to a live video call as part of a single seamless experience.

Multi-channel 221

Multi-channel Retail Technology Sporting Goods 221

Korona

AUGUST 4, 2022

So, for example, department stores may opt for a broad (generalist) but shallow selection of clothing and fashion categories. In comparison, shoe stores will have a narrow (shoe-focused) but deep (many brands and models of shoes) category selection. Leverage data from your POS software for more informed decision making.

POS 52

POS Retail Clothing Shipping Costs 52

ROI Revolution

AUGUST 5, 2021

Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report. But with pandemic restrictions subsiding and in-store shopping making a return, will consumers’ preference for digital continue? department stores may not survive the pandemic.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. In-store sales were up nearly 43% over Black Friday 2020, with department stores up 86.4%. When it comes to large retailers and department stores, 58.2% increase over 2019. 9/9 update.

eCommerce 148

eCommerce Social Media Payments Payment Services 148