Retail TouchPoints

SEPTEMBER 28, 2020

Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services.

Fulfillment 306

Fulfillment Department Stores Shipping Costs eCommerce 306

Optimizely

DECEMBER 21, 2017

But before you run off, let me tell you about an ecommerce trend that will actually help you better sell to customers and ensure their (undying) loyalty. Every B2C marketer needs to know about contextual commerce. Contextual commerce harnesses another trend you’ve probably heard a lot about — omnichannel.

Customer Loyalty 191

Customer Loyalty Improvements Customer Merchant Services 191

PFS

AUGUST 23, 2017

Can you meet customer expectations that are ratcheting up rapidly or does it make sense to collaborate with a provider that can get goods to customers faster and more efficiently? Know thy customer. Data is everywhere and growing exponentially. Experiment. Try new marketing tactics and measure, measure, measure outcomes.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

Kibo

MARCH 2, 2023

The vast array of available eCommerce platforms and solutions can be overwhelming, and manufacturers must weigh the pros and cons of each option to determine which will best meet their requirements. Scalability Scalability is critical for manufacturers when choosing eCommerce technology. Why Are Manufacturers Replatforming Now?

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Kibo

NOVEMBER 23, 2021

CDPs aggregate large amounts of customer data and help companies create personalization experiences. But collecting and centralizing data is only the first step in creating personalized experiences. Data-readiness should be your next determining factor. You’ll also need resources to act on the data (e.g.,

Customer Data 62

Customer Data Technology eCommerce Technology Omnichannel 62

BigCommerce

APRIL 24, 2018

How do you import/export catalog & customer data? Kibo is an omnichannel platform provider which acquired the SaaS ecommerce platform Mozu in 2016. Mozu was built from the ground-up, offering, in theory, the most modern of ecommerce SaaS solutions. Can we add multiple images per product?

eCommerce Platforms 419

eCommerce Platforms Payment Services Shipping Costs eCommerce 419

BigCommerce

OCTOBER 20, 2017

Freund Container’s B2B ecommerce strategy taps into the power of customer data to better serve their existing B2B customers and gain net new. The result has been streamlined backend operations, better customer data visibility across all channels and improved conversions to boot.

B2B 251

B2B eCommerce Payment Services Multi-channel 251