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Retail Ecommerce Ventures Seeks to Add Stein Mart to its Growing Portfolio

Retail TouchPoints

The assets available for sale include the Stein Mart brand as well as its private label brands, domain names, social media assets and customer data. Retail Ecommerce Ventures has acquired the intellectual property of multiple retailers in recent years, including Modell’s Sporting Goods , Dressbarn and Pier 1 Imports.

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Top Ways Retailers Continue Evolving their Tech Stacks

Retail TouchPoints

Many stores, including retail giants Walmart, Target, Best Buy, DICK’S Sporting Goods and Urban Outfitters, introduced or expanded game-changing buy online, pick up in-store (BOPIS) capabilities in 2020. Consumers’ new shopping habits picked up during the pandemic show no sign of waning.

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Five Pandemic-Driven Trends Reshaping Retail CX Strategy

Retail TouchPoints

Using a customer experience automation solution to collect and analyze customer data as a way to predict likely returns based on the order’s characteristics (multiple sizes of the same black dress, for example) can also help you to plan and predict return volume.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors. To execute flawlessly, the appointment experience needs to integrate with all other systems.

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How to Use Your Data for Winning Marketing Campaigns

Optimizely

Now the question is, how do you use this data from customer acquisition to browsing, purchase, loyalty, review, and customer service to win the rest of this holiday season and into the next year? Not all CDPs are created equally, but all CDPs start with the collection of your customer data.

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5 Must-Know Predictions for Holiday 2022

Retail TouchPoints

By contrast, only 2% of consumers say they feel the biggest impact in toys, sporting goods and games. That’s good news for holiday toy makers. Retailers will need to position their business for the holiday season by continuing to invest in digital transformation enabled by experience, engineering talent and customer data.”

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5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’

Retail TouchPoints

The same would be true of a specialized sporting goods shop where highly knowledgeable associates typically ask customers lots of questions in order to route them to the right product or advice. CRM systems) and enabling customers to switch to a live video call as part of a single seamless experience.