Retail TouchPoints

AUGUST 13, 2021

As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. As a result, companies had to contemplate, ‘What is my omnichannel strategy? What does the ideal of omnichannel look like, in your opinion?

Omnichannel 299

Omnichannel Payment Services Payments Multi-channel 299

PFS

AUGUST 23, 2017

Know thy customer. The challenge isn’t collecting data, it’s applying insights to create more personalized, targeted (and profitable) customer experiences. With an eye on leveraging your data, focus on how key personnel are incented and who “owns” the customer relationship. Data is everywhere and growing exponentially.

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

BigCommerce

JUNE 19, 2018

ERPs are essential in allowing retailers to offer multichannel experiences to their customers. They allow the retailer to have a single, comprehensive view of their customers , orders, inventory, etc. An ERP is the only sensible way to approach and sustain an omnichannel operation. The Aggregation Pattern.

EDI 315

EDI eCommerce BigCommerce Shipping Costs 315