sales@lateshipment.com 
lateshipment
MARCH 9, 2022
Shipping delays are inevitable even with the most efficient carriers. And when they happen, they tend to drive your customers away. The worst part about them is the harsh fact that you do not have control over such events and often feel helpless when they happen. Shipping Delays are More Common Than You Think.
lateshipment
MARCH 13, 2020
The time starting from when a retailer ships a package to when it is in the hands of a customer defines the customer’s post-purchase experience. Retailers have exclusive control of the customer experience they offer from the point a customer is browsing on their website up until the moment the product is shipped. .
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lateshipment
APRIL 2, 2021
Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! .
lateshipment
JUNE 3, 2022
Last-mile carrier tracking can be the most expensive and time-consuming part of your ecommerce business’ shipping and delivery process. Adding fuel to the fire is your customers’ growing demands of wanting complete visibility into the last-mile process. Increased costs – Last-mile deliveries aren’t always successful.
lateshipment
NOVEMBER 20, 2020
However, offering quality post-purchase experiences can be a challenge because this phase is often outsourced to a third-party shipping carrier, who may not share your sense of urgency or commitment to great customer service. Increase customer loyalty. Increase sales. But that’s just the bare minimum.
lateshipment
MARCH 26, 2020
It involves taking action as required to correct issues in the last mile and constantly engaging customers to validate brand promises. DEM is all about offering each of your customers a memorable last-mile shipping experience that not merely satisfies but also delights and makes them advocates of your brand.
lateshipment
FEBRUARY 3, 2023
Thus, it is clear that while acquiring new customers is important, retaining existing ones is often more profitable and cost-effective in the long run. Thus, e-commerce brands must start prioritizing customer retention over acquisition, as it is the best move to make. Still not convinced? Why, you ask? Here’s why.
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