Smile.io

FEBRUARY 2, 2024

  In this loyalty report, we dig into the growth of ecommerce brands through key indicators such as Smile generated value, customer lifetime value (CLV), repeat customer rate, average order value (AOV), purchase frequency (PF), and loyalty ROI. Loyalty & Reward Program Insights from Smile.io

Customer Loyalty 87

Customer Loyalty eCommerce Customer Merchant Services 87

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

GetElastic

SEPTEMBER 16, 2021

In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? A good example in understanding the hybrid experience is how many companies now let customers order products online and pick them up at one of their local stores.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? A good example in understanding the hybrid experience is how many companies now let customers order products online and pick them up at one of their local stores.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

Retalon

APRIL 27, 2021

Although e-commerce gets all of the attention, the past two decades of technological change have transformed every aspect of the retail business — from planning, inventory, pricing, and promotions — all the way down to customer service and the in-store experience. to optimize inventory for gross margins.

eCommerce 41

eCommerce Shipping Costs Retail Order Fulfillment 41

SellBrite

MARCH 30, 2018

You need great products, and you need great management and customer service – but no matter how great your products or customer support are, you need someone whose focus is finding your customers and figuring out how to speak to them in a way that convinces them your products are the ones they’ve been looking for.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Fabric

MAY 31, 2023

Promotions engines can integrate seamlessly with other solutions to enable better digital experiences for customers. Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads. These can include a percentage off, amount off, shipping off, or fixed price.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Promotions engines can integrate seamlessly with other solutions to enable better digital experiences for customers. Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads. These can include a percentage off, amount off, shipping off, or fixed price.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Promotions engines can integrate seamlessly with other solutions to enable better digital experiences for customers. Customers today want to feel understood by their brands through personalized pricing offers, messaging, content, promotions, and ads. These can include a percentage off, amount off, shipping off, or fixed price.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Ecommerce Platforms

FEBRUARY 23, 2023

Each offers something regarding its features, pricing, templates, customer service, SEO tools, and more. In addition, each allows you to list and sell unlimited products across all pricing plans. Each time you add a product, you fill out each designated field, including the product’s name, price, description, and image.

BigCommerce 104

BigCommerce Shopify Payment Services Shipping Costs 104

BigCommerce

FEBRUARY 13, 2018

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. The cost of entry is lower than ever before. It’s Now or Never. 2009 Square, Inc.

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Those two tactics still work wonders for brands, with the caveat that: Competition is fierce and as a result… Costs are high. Omni-Channel Management. Pricing strategy.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

JULY 25, 2017

The 10X Ecommerce Slack channel is a great place for that, if you aren’t already using something else. Being such, she had access to trade events and new products the average parent doesn’t get to sneak peak. Being such, she had access to trade events and new products the average parent doesn’t get to sneak peak.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

GetElastic

FEBRUARY 14, 2023

Whether your target audience is savvy, price-sensitive shoppers or die-hard brand loyalists who jump at every new product launch regardless of cost, every single demographic has a retail promotion idea that moves them to action. Buy and pay a fixed price. Everyone loves a good promotion. Sign up for a free trial 5.

Shipping Costs 78

Shipping Costs Customer Social Media Retail 78

Ecommerce Platforms

JULY 8, 2019

And to help you make your decision even faster, we’ve included their most important features and pricing information, plus the corresponding pros and cons of each POS solution. Employee management: In addition to multi-user access, your POS software should come with functionalities for managing your employees and tracking their performances.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

BigCommerce

SEPTEMBER 7, 2017

I talk to at least 3-5 multi-million dollar brands every week. Ecommerce companies actually have to ship the goods (and do it crazy well). We now have live inventory syncing between all of our sales channel to our warehouse. Make more money –– and earn more customer loyalty, too ! Bring them back. 309% Growth.

BigCommerce 125

BigCommerce Shipping Costs Payments Demo 125

BigCommerce

AUGUST 31, 2017

Yet, channel distribution is necessary in order to win sales. Plan, plan, plan – you should be working months ahead of the event. You should know well in advance when your last shipping days are and what your Black Friday offers or any other holiday deals are, so you should be working around these. Social ads are a must!

Marketing 252

Marketing Shipping Costs Multi-channel Channel 252

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Consumers spent nearly $2 billion more on Cyber Monday compared to Black Friday, bringing the online-centric shopping event to a total of $10.7

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% 36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). The annual sales event took place on October 13 and October 14 this year across the U.S. March 2 update. to reach $9.92

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. billion over last year’s two-day sales event. Consumer spending habits returning to normal.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

OCTOBER 1, 2020

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. 9/14 update. 7/29 update. 7/9 update.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. billion over last year’s two-day sales event. July 1 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2021

35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. The annual sales event took place on October 13 and October 14 this year across the U.S. billion over the two-day sales event, according to a press release from Amazon. 7/29 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

NOVEMBER 4, 2020

The annual sales event took place on October 13 and October 14 this year across the U.S. billion over the two-day sales event, according to a press release from Amazon. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. and 18 other countries. billion – up from $7.16

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

The annual sales event took place on October 13 and October 14 this year across the U.S. billion over the two-day sales event, according to a press release from Amazon. Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. and 18 other countries. billion – up from $7.16

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JANUARY 5, 2022

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. are seeing customers be less willing to pay full price. Business being good isn’t always a good thing. eMarketer). billion in revenue.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

AUGUST 4, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. And now it’s been pushed back again to give time for the marketplace giant to get all its shipping and fulfillment ducks in a row, including the hiring of more than 175,000 new workers. 7/29 update. 7/9 update. 7/9 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

SEPTEMBER 9, 2020

Free delivery, availability, and price were the top three key online purchase drivers for this group of consumers. And now it’s been pushed back again to give time for the marketplace giant to get all its shipping and fulfillment ducks in a row, including the hiring of more than 175,000 new workers. 7/29 update. 7/9 update. 7/9 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

NOVEMBER 4, 2021

What started as factory shutdowns has snowballed into issues across the entire supply chain, from material and labor shortages to increased freight prices to extremely delayed shipping. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JULY 2, 2020

It quickly grew from a $415M event to more than $7B in 2019. This halo effect makes it critical to have a strategy that encompasses all of your marketing channels. Customer Acquisition to Retention: Now available on demand. Wholesale and retail channels in general are underperforming during this time in any industry.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

MAY 6, 2021

of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. COVID-19 brings increased consumer openmindedness. March 9 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. of consumers were using direct-to-consumer (D2C) channels to purchase consumer-packaged goods (CPG) at the height of the pandemic ( Practical Ecommerce ). March 9 update. More new COVID-19 trends + data.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 7, 2021

Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion over last year’s two-day sales event. Online spending continues to bounce back. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

While consumers enjoy BNPL for its ease of use, flexibility, and low interest rates, 57% say they regret using BNPL because it was too expensive. billion over last year’s two-day sales event. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. million from 72.8 million last year.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

FEBRUARY 2, 2021

36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ). 35% of US adults are concerned about the stability of their investments, with 19% worried about having enough income to pay for day-to-day expenses. The annual sales event took place on October 13 and October 14 this year across the U.S.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

JUNE 2, 2020

To help your brand juggle all of the critical pieces of the customer journey, from awareness to remarketing, we’re partnering with our trusted partners BigCommerce, Searchspring, and Trustpilot for a virtual half-day event on June 10 from 1-4pm EST. Learn more and save your spot here! 6/2 update.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122