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7 Biggest Traps That Ecommerce Platforms Don’t Tell Retailers

Retail TouchPoints

Today’s online shoppers have already formed certain intuitive expectations when it comes to services offered by these ecommerce platforms, such as transparent pricing and product information, on-time order fulfillment, timely email/SMS notifications and of course, a quick and easy payment process. Not Prioritizing SEO.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

Many companies are fiddling with the idea of acquiring delivery drones to expedite web order fulfillment and zero contact deliveries. The rise of remote spending in pandemic times can be attributed to people becoming reluctant to mingle with other customers who might be infected.

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Ecommerce Glossary

AcquireConvert

Customer lifetime value (CLV): an estimate of the total worth of a customer throughout their relationship with the ecommerce business. Customer profiles: an overview of the customer using quantitative data, including demographic information such as age/gender and purchase history, etc.

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19 Omnichannel Experience Examples from Top Brands

GetElastic

The numbers (from the mouths of actual shoppers) help tell the story: Purchase frequency is 250% higher on omnichannel vs. single channel, and the average order value is 13% higher for omnichannel vs. single channel. Customer retention rates are 90% higher on omnichannel vs. single channel. Source: Clout Brands.