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You Just Experienced your First Chargeback. Now What?

Retail TouchPoints

A chargeback occurs when a customer disputes a transaction and their issuer (the bank that provided them with the card) reverses the transaction — essentially charging it back to the retailer. These can all be categorized as customer service-type chargebacks. Sometimes, they even called customers directly. What is a Chargeback?

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Omnichannel Retail Strategies Explained & Simplified

UpSellIt

By seamlessly integrating multiple channels, retailers can provide a cohesive and personalized shopping experience for their customers. An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. What is Omnichannel Retailing?

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Wix eCommerce review: The ultimate guide for 2023

Omnisend

Extensive customization: There’s a wealth of templates and design options that you can customize to fit your needs. Reliable customer support: Wix provides excellent customer support by troubleshooting and ensuring an optimal user experience. Customers also commend the platform’s exceptional customer support.

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eCommerce POS Integration: One System for Online and Offline Sales

Korona

As eCommerce grows rapidly, so do customer expectations. It also provides automatic inventory updates for in-person and online sales and offers a centralized solution for online and offline transactions with various payment methods. . See related: A Guide to Contactless and Mobile Payment for Retailers: 7 Common FAQs.

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Best Payment Gateways For UK Businesses (2021)

Ecommerce Platforms

Shopify Payments is a payment gateway worth considering if you're already using eCommerce giant Shopify to host your online store. It presents a simple way to start accepting customer payments. Shopify Payments automatically comes with your Shopify account. Square's customer support is said to be excellent.

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6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

In many cases, poor customer data management will be the catalyst. We all know that customer data is crucial for personalization, especially in the earliest stages of the customer journey as you’re still establishing that relationship. But how do you go about getting it? Context matters.

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Best 20 Payment Processing Software for eCommerce in 2023

Algopix

In the world of eCommerce, the ability to process payments seamlessly is essential for any online business. Payment processing software intermediates between the customer, merchant, and financial institution, ensuring secure and efficient transactions. Payment Options Consider the payment methods that the software supports.