Kissmetrics

DECEMBER 11, 2022

Send Emails Based On Customer Actions. You can also send out targeted messages, for example, when a customer: Submits a form to download your white paper, video, case study or other free item. Remember, with behavioral email marketing , it’s the customer at the wheel — not you. Why is that? The Reward Email.

Marketing 275

Marketing Customer Retention White Paper Download 275

Smile.io

NOVEMBER 14, 2023

  Welcome, and thanks for joining us because your journey here mirrors your customer's experience with your products and ultimately purchases. Without first-party data and server-side tracking, you might be losing potential loyal customers. What is first-party data?

Customer Retention 46

Customer Retention Shopify White Paper Multi-channel 46

Kissmetrics

JUNE 28, 2017

I can see how many users clicked on this link or bought that product and ultimately converted into paying customers — isn’t that a form of engagement?”. They tell us that the customer clicked on this, or bought that, but they don’t tell us anything about the customer experience that we’re all so keen to improve upon.

White Paper 203

White Paper Customer Retention WooCommerce Definition 203