5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’
Retail TouchPoints
MAY 5, 2021
As factors like in-store food samples and style assistants may come back into fashion, some pandemic-inspired changes will likely remain — such as the demand for curbside service and app-centric communications with customers. To meet these new customer expectations, retailers must deliver a seamless online and offline experience.
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