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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). Key changes have included the addition of a mobile component to support Mercury HQ, which manages the company’s POS solution, along with improved order routing processes.

POS 201
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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

Adoption of the omnichannel distribution system and cross-channel marketing. With consumers becoming more at ease with virtual space interactions, retail businesses have no choice but to ramp up their digital strategies and touchless technologies to meet the pent-up demand for seamless omnichannel operations. New Look Stores.

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Modern Retail Fulfillment Techniques

OrderDynamics

Then they proceed to pay for them at the POS (Point of Sale) or cashier. Known as BOPIS (Buy Online Pickup In-Store) or Click & Collect, it is an omnichannel approach. Fortunately, in most cases, it saves shipping costs as stores are generally closer to customers than warehouses. Drop Shipping. In-Store Pickup.

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What is Headless Commerce?

ecomdash

Also known as an Application Programming Interface, an API is a software intermediary that allows two pieces of technology to talk to each other. With an API layer, users can perform limitless customizations and integrations, including other content distribution platforms, payment channels, and omnichannel strategies.

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Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

On the contrary, change makers like Jeff Bezos started with an e-commerce platform that relies on innovative chain-supply technologies to become a dominant player; a complete opposite of physical store retailers who built empires on post-industrial business models. To attract new customers, they run flash sales on festivals and holidays.

Channel 61
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The State of Ecommerce Platforms in 2018: Cloud Commerce, Open SaaS and The API Economy

BigCommerce

For most growing mid-market businesses, this technology is typically provided by BigCommerce, Magento, Salesforce Cloud Commerce (formerly Demandware) or Shopify. Commerce as a Service (CaaS) platforms is a newer term for a broader microservice architecture and technology stack build. Commerce as a Service alleviates the pain point.

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Kibo’s Perfect Sync Streamlines Data for Seamless Support

Kibo

Kibo is putting an end to that with its Perfect Sync technology. Our Perfect Sync technology represents a key differentiator in providing a flexible, streamlined solution for online and offline retail fulfillment. And that requires great communication. To learn more about Perfect Sync, download this Snapshot.