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Ecommerce Chatbots 101: What Are They And Do You Need one?

GetElastic

NOVEMBER 10, 2021

Having the ability to answer questions 24/7, either automatically or via live chat, is the number one benefit of chatbots according to consumers ( source: Drift ). In-chat payments. Live chat takeover. Sephora actually offers three different chat experiences, two on Facebook, and their Kik bot.

Payment Services 78
Payment Services eCommerce Payments Banking 78
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Leveraging 2020 Ecommerce Trends to Improve Strategies

UpSellIt

JANUARY 15, 2020

Going Beyond “Mobile Usability” to Create a Unified Omnichannel Experience. Instead of treating online shopping as a dedicated activity, shoppers are increasingly using it as convenient form of leisure. A well-timed incentive delivered through a live-chat can create the difference between abandonment and conversion.

Shipping Costs 80
Shipping Costs Improvements eCommerce Payment Services 80
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