Leisure Live Chat Omnichannel Recommendation 
GetElastic
NOVEMBER 10, 2021
Having the ability to answer questions 24/7, either automatically or via live chat, is the number one benefit of chatbots according to consumers ( source: Drift ). Personalized recommendations are one of the most important features a business can leverage, and chatbots are one way to deliver them. In-chat payments.
UpSellIt
JANUARY 15, 2020
Going Beyond “Mobile Usability” to Create a Unified Omnichannel Experience. Instead of treating online shopping as a dedicated activity, shoppers are increasingly using it as convenient form of leisure. For example, UpSellit’s product recommendation engine utilizes AI to increase average order value without offering an incentive.
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