Ecommerce Chatbots 101: What Are They And Do You Need one?
GetElastic
NOVEMBER 10, 2021
There are any number of ways consumers today can connect with a brand and purchase products online – whether that’s on a website, in a mobile app, over email, on the phone, through social media, or in-store. In-chat payments. Live chat takeover. 60% of customers define “immediate” as 10 minutes or less.
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