Remove Leisure Remove Live Chat Remove Omnichannel Remove Social Media
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Ecommerce Chatbots 101: What Are They And Do You Need one?

GetElastic

There are any number of ways consumers today can connect with a brand and purchase products online – whether that’s on a website, in a mobile app, over email, on the phone, through social media, or in-store. In-chat payments. Live chat takeover. 60% of customers define “immediate” as 10 minutes or less.

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Leveraging 2020 Ecommerce Trends to Improve Strategies

UpSellIt

Going Beyond “Mobile Usability” to Create a Unified Omnichannel Experience. Instead of treating online shopping as a dedicated activity, shoppers are increasingly using it as convenient form of leisure. Although chatbots are often used for social media sales, they can also be extremely useful for on-site promotions as well.