Ecommerce Chatbots 101: What Are They And Do You Need one?
GetElastic
NOVEMBER 10, 2021
While the number of options can at first seem disorienting, the majority of modern customers are using more than one channel to engage with brands and could have anywhere up to 20 touch points before buying. According to drift, they are the fastest growing brand communication channel. Choose your Channel(s). In-chat payments.
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