Remove 2003 Remove Customer Experience Remove Operations Remove Small Business Retail
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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

Powell and CEO Charlie Cole, both of whom started at the company in early 2020, are part of a β€œnew team charged with giving the brand its groove back, and that requires tech investment,” Powell said in an interview with Retail TouchPoints. UX issues also affect the 10,000 small business florists that currently make up the FTD network.

POS 203
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Fashion & Apparel Ecommerce Site Design

BigCommerce

From small business to larger brands, all ecommerce sites in their category feel the pinch of competition –– and are consistently updating their sites to give themselves and winning edge. We try to tell a story about each of our products in our store, passing down the history with photos and videos to enhance the shopping experience.

Apparel 392
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234 American Business Owners on Starting, Scaling and Staying Inspired

BigCommerce

Their stories are conveniently ignored when you hear about the extinction of small businesses. In reading this article, you’ve begun a journey into the passions, success stories and advice of more than 200 American business owners trying to make ends meet while they make life a little sweeter for those around them.