Retailers: Leverage Customer Data to Navigate Lower Spending Due to Inflation
Retail TouchPoints
JUNE 28, 2022
Retailers sit on massive troves of data and almost none of them use it ,” said Peter Curran, General Manager at cloud commerce app Lucidworks in an interview with Retail TouchPoints. For example, through updated technology, Kroger improved pickup wait time by 20% and reduced delivery time as it grew capacity to meet customer needs.
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