2012 B2C Customer Experience Shipping Costs 
BigCommerce
JUNE 21, 2018
billion in 2018 , representing a 121% increase compared to 2012 revenue. They’re selling automotive parts, accessories, and service online for everything from sportbikes to trucks for both B2C and B2B buyers. billion increase every year between 2012 and 2017. Some of these brands are brand new to the space. CruiseMaster.
Kibo
FEBRUARY 10, 2021
Average Order Value (AOV) evaluates how much customers generally spend on each transaction and it is a common key performance metric for ecommerce. These factors can be evaluated to create a better customer experience, which can lead to a higher customer lifetime value (LTV). 5) Provide Free Shipping (And Other Perks).
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Optimizely
AUGUST 21, 2018
As marketers, we might be hesitant to offer free shipping. But free shipping can actually increase conversions and average order value, potentially offsetting your shipping costs. Shoppers will spend up to 30% more per order if shipping is free. What if you already offer free shipping? Make it personal.
BigCommerce
JULY 25, 2017
Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look. B2B buyers often require personalized prices –– which you can get by logging in on Atlanta Light Bulbs site (they use customer groups to make this happen).
GetElastic
AUGUST 25, 2021
Recap on API Business Models, 2012. Understanding how API business models work, should give you a good perspective on how different vendors price their technology or services so that you can create a business plan for how you want to invest in solutions and potentially enable your architecture to participate in the API market.
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