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What Can Retailers Learn From J.Crew CEO’s Gaffe?

RTP blog

In today’s fast-moving, digitally motivated society, retailers really do need to speed up the decision-making process when it comes to innovative technologies that will improve the customer experience and exceed customer expectations. It’s okay to test and learn in order to stay in the game.

Retail 150
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24 eCommerce Experts to Follow Now

GetElastic

Now a New York Times Bestselling author, the Wall Street Journal has named Patel as a top influencer on the web, and Forbes listed him as a top 10 online marketing expert in 2014. Jay Baer: Founder of Convince & Convert , Marketing and Customer Experience Expert, Author, Advisor, Keynote Speaker. Check Out More Content.

eCommerce 113
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17 B2B Ecommerce Companies Taking Advantage of a $6.7 Trillion Opportunity (+ How Your Brand Can, Too)

BigCommerce

As of 2014, U.S. And yet, as of 2014, only 22% of B2B businesses in the U.S. Many online brands are both B2B and B2C –– and even use their same homepage for each audience, segmenting into customer groups for individual merchant accounts. In general, B2B customers want to see their B2C conveniences transfer over.

B2B 402
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Ecommerce Shipping: Your Step-by-Step Guide to Shipping Profitability

BigCommerce

Amazon net shipping costs were more than $1 billion per quarter in 2014. Here are some of the more relevant and poignant points: 93% of consumers say shipping options are an important factor in their online shopping experience (up a massive 24% from 2014). Snapdeal: India, B2C marketplace. At ShipperHQ, we do care.

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18 Striking Health and Beauty Brands Turning Heads Across the Web

BigCommerce

“Through its back-end flexibility, easy-to-manage tools and modern design tools, BigCommerce gave us the ability to refresh our site in a way that brings that personalized customer experience online, better positioning our brand for sustained online growth.”. We launched on November 8, 2014. Adding a Modern Touch.

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Baraka Sheabutter – an Ecommerce Brand That Aligns Social Impact & Profitability Together

lateshipment

It wasn’t until 2013-2014 did we finally ship a full container of products. What’s your take on emphasis on customer experience? How do you keep up your customer satisfaction? And that’s how it started. Again, that was so enlightening. How do you achieve a balance with the things you’ve mentioned?

eCommerce 130
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API Business Models and How They Future Proof eCommerce

GetElastic

There are tons of stories about Best Buy’s success online, this Forbes article offers a good overview of what they did from a business side perspective, but it would not have been possible to move quickly if they hadn’t digitally transformed to an API-first architecture back in 2011-2014. . Looking to implement a headless approach?

Payments 148