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The hybrid customer experience may be the key to your eCommerce success

GetElastic

In 2016 and 2017, customer experiences that were fully online experienced a one percent decline, while customer experiences that were hybrid actually increased by one percent. And to make things interesting, the company has created what it calls a “car vending machine,” which is a five-story automated car storage and retrieval system.

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The hybrid customer experience may be the key to your eCommerce success

GetElastic

In 2016 and 2017, customer experiences that were fully online experienced a one percent decline, while customer experiences that were hybrid actually increased by one percent. And to make things interesting, the company has created what it calls a “car vending machine,” which is a five-story automated car storage and retrieval system.

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Being an Early Adopter: What Does it Mean for Ecommerce?

Blue Acorn

But this also doesn’t mean that brands will quickly jump onto the bandwagon either as life altering technology follows an adoption curve before fully being integrated into our lives. Let’s break it down by technology adoption and software adoption. Technology Adoption. Technology Adoption. Probably not.

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NRF 2019 Observations

OrderDynamics

Intel JD.com Automated Vending. Moreso, Amazon’s acquisition of Whole Foods back in 2017 was a call to action for the grocery industry. The retailer plans to add the technology to 800 stores by the end of the first quarter. Cucinelli blends the traditions of Italian design with innovative technologies.

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Trends Analysis: The State of Mobile Payment

ESW

Further, Apple controls the device’s NFC technology used for contactless payments. The two services were integrated in 2017 so that Venmo users can make payments on their phone in any store that has a PayPal checkout. Secondly, and perhaps more importantly, he points out that the number of use cases for this technology is growing.

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7 Hot Takes On The Death Of Traditional Physical Retail

Demac Media

So far in 2017 store closing announcements have increased 97% year-over-year. How to prepare America’s retail workers for technological change. The Economist asserts that policymakers need to step-up in order to help ease the the transition of millions of retail workers, and recognize the impact of technology on jobs.

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