2019 B2C Customer Experience Payment Services 
ESW
AUGUST 29, 2023
Since 2019, ESW and SalesForce Commerce Cloud (SFCC) have worked together to propel the world’s best-loved brands into new markets with industry-leading solutions that grow business and create exceptional customer experiences. Branded customer portals let shoppers self-serve and track their orders and returns.
GetElastic
SEPTEMBER 1, 2021
In short – “the sale of goods or services between businesses via an online sales portal. trillion in 2019 ( Source ). Some of the key B2B consumer trends we’re seeing today include: Online shopping is here to stay and customers are showing preferences for digital self-service. What is B2B eCommerce? trillion, up from $1.26
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Ecommerce Platforms
APRIL 3, 2020
While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. trillion (as of 2019). That’s more than 6 times the value of B2C ecommerce. There are a lot of factors that overlap between B2C and B2B selling.
FastSpring
DECEMBER 18, 2020
As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. Let’s get selling!
Kibo
APRIL 26, 2022
Shoppers migrated online in droves in 2020, with eCommerce sales up nearly 32% from 2019 per data from Digital Commerce 360. Microservices are designed to operate independently of each other, meaning robust functionality can be added to the backend of your commerce system without having to rebuild the entire system.
MagentoBrain
FEBRUARY 23, 2023
E-commerce is the sale of products and services through electronic systems such as computer networks or mobile phones. It can include online shopping, call centers, and home delivery options for customers who prefer not to go in person to shop. This includes sending, receiving, storing, and retrieving data electronically.
365 Retail
MAY 7, 2021
2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. In fact, recent figures showed that footfall in physical stores dropped by a whopping 50% in comparison to the same figures for 2019. Trust is an important factor in customer experience.
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