Retail TouchPoints

JANUARY 12, 2022

decrease from 2019 primarily driven by the decrease in single-site operators. Focus on service. Outperforming your competitors in customer service is an effective way to gain new customers and retain their loyalty. Contactless payment options are yet another big opportunity.

Payment Services 229

Payment Services Payments Food and Beverages Retail 229

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Marketplace operations. Payment services. Marketplace Operations.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp. for $4 billion in November 2019.

PayPal 241

PayPal Merchant Services Payment Services Payments 241

Retail TouchPoints

MARCH 3, 2022

Enhancements to its same-day delivery offering with the previously announced addition of product returns and Starbucks order pickup to its Drive Up service at select stores, as well as an expansion of the backup item option for more categories.

Payment Services 215

Payment Services Operations Fulfillment Supplies 215

Retail TouchPoints

JANUARY 11, 2021

year-on-year through September 2020, boosting ecommerce’s share of its total sales from 33% in 2019 to 59% during this period. Sokolova recognizes that ongoing data collection and powerful analytics are vital for any retailer, but particularly for one in the process of a digital transformation. year-on-year.

Electronics 243

Electronics Payment Services Retail Mobile 243

Retail TouchPoints

OCTOBER 11, 2021

The retailer also is currently seeking third-party solution providers in areas including payment processors, order management and shipping and fulfillment. Moore’s stores and intellectual property during the company’s 2019 bankruptcy. Michaels gained access to some of A.C.

Payments 260

Payments Payment Services Drop Ship Order Fulfillment 260

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. In 2019, Cyber Monday hit a record-breaking 9.4 Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process.

Payment Services 83

Payment Services Merchant Services Payments eCommerce 83

Retail TouchPoints

APRIL 5, 2023

Buy Now, Pay Later ( BNPL ) solutions have exploded in popularity, with a staggering growth rate of 1000% since 2019. So far, this payment method has made it easy for millions to purchase nice-to-have items such as the latest iPhone, trendy sofas, designer handbags and stylish clothes without paying in full upfront.

Merchant Services 241

Merchant Services Payment Services Banking Retail 241

Ecommerce Platforms

NOVEMBER 1, 2019

Come to think of think, that’s no easy feat, especially for a specialized POS solution that exclusively caters to the food service industry. For the sake of clarity, “restaurants” here essentially refers to any small business or large enterprise whose operations revolve around menu items. But first, what the heck is TouchBistro?

POS 80

POS Payment Services Merchant Services Payments 80

Ecommerce Platforms

JUNE 18, 2019

This combination of hardware and software will ensure that you can take payments from customers instantly while updating your inventory too. Simple and effective, the Square POS gives you more control over your business back-end, with payment processing, employee management, and inventory support. Even more impressive?

POS 128

POS Payment Services Merchant Services Payments 128

GetElastic

JANUARY 3, 2019

In 2018, brands experimented more freely with voice and video technology, leveraged AI to improve customer experiences and took bigger steps towards unifying their commerce strategies. Every year brands raise the bar for improved commerce experiences. As standards rise, so do customer expectations. Source: Medium.

Customer Experience 145

Customer Experience Customer Payment Services Mobile 145

Ecommerce Platforms

JULY 10, 2019

Do you sometimes stumble upon a new service that’s more functional and cheaper than what you’re using now? Do you sometimes stumble upon a new service that’s more functional and cheaper than what you’re using now? That essentially complicates the process of transferring files or implementing extensive site customizations.

Payment Services 176

Payment Services Merchant Services eCommerce Payments 176

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

Payment Services 180

Payment Services Payments Retail Sporting Goods 180

Retail TouchPoints

DECEMBER 22, 2021

McDonald’s made headlines when it acquired the personalization solution provider Dynamic Yield in March 2019 for a reported $300 million. The SaaS platform uses AI to support more than 400 brands in industries including retail, financial services, travel and restaurants.

Merchant Services 228

Merchant Services Payment Services Financial Services Travel 228

Retail TouchPoints

NOVEMBER 30, 2021

In another first, customers access the checkout solution via the Sainsbury SmartShop app rather than the Amazon app, meaning they can use an interface they already are familiar with. Sainsbury’s, one of the UK’s largest supermarket chains, had piloted a cashierless customer experience at this store using its own technology in 2019.

Technology 254

Technology Payment Services Customer Experience Blog 254

Ecommerce Platforms

DECEMBER 21, 2019

A customer stops by your store and tries to buy a product. They're pretty pumped about this new pair of shoes, completing a few hours of research and forking over a large chunk of money during the checkout process. Inventory management is often a time-consuming and tedious process for many business owners. Bing , Yahoo Facebook.

Management 169

Management Payment Services Multi-channel WooCommerce 169

Ecommerce Platforms

FEBRUARY 20, 2020

A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on. It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems.

POS 118

POS Payment Services Merchant Services lightspeed 118

Retail TouchPoints

OCTOBER 6, 2022

The Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment, providing a wealth of insights to help merchants refine and optimize their holiday strategies. In fact, McNamara noted that Mastercard predicts a comeback for Black Friday 2022, with total sales exceeding 2019 results.

Shipping Costs 238

Shipping Costs Payment Services Merchant Services Payments 238

ESW

FEBRUARY 5, 2020

Before anything else, eCommerce brands need to make sure they have a legal right to start operating in a new market. At the very least, you’ll need to partner with a company that can perform freedom-to-operate searches. retailers looking to enter foreign eCommerce markets is currency and payment processing.

Payment Services 103

Payment Services Merchant Services Shipping Costs Payments 103

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

Shipping Costs 299

Shipping Costs Shipping Merchant Services Payment Services 299

ESW

NOVEMBER 11, 2019

We’ve previously advised eCommerce brands to be aware of the role that the blockchain can play in fraud prevention, CRM and the customer experience. What about payments, though? While brands and retailers can accept crypto payments today, that doesn’t mean it’s viable. Why should they?

Payments 68

Payments Payment Services Cryptocurrencies eCommerce 68

Ecommerce Platforms

FEBRUARY 20, 2020

A subsequent survey conducted in 2019 went much deeper and established the precise POS capabilities retail businesses are currently focusing on. It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems.

POS 104

POS Payment Services Merchant Services lightspeed 104

lateshipment

APRIL 23, 2020

Fraudsters are leveraging the same technology that merchants are using, making it increasingly easy for criminals to scale their operations. Hacking Alternative Payment Options. Fraudsters are finding these alternative payment systems are often easier to hack, making these types of transactions attractive targets: Mobile Wallets.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

Retail TouchPoints

JULY 3, 2023

debut in 2019 through the acquisition of KicksUSA , which gave the retailer access to 63 stores and an ecommerce platform. stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “

Management 255

Management Payment Services Payments Operations 255

MagentoBrain

FEBRUARY 21, 2023

2023 Digital Marketing Trends and Changes Trend 1: Pay more attention to "customer experience" The discussion of customer experience has greatly increased in recent years. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Retail TouchPoints

SEPTEMBER 29, 2020

Self-checkout is already a big part of how customers shop — according to RBR’s report, “EPOS and Self Checkout in 2020” , shipments of self-checkout solutions increased by 52% in 2019 to a new record high. Leverage Professional Services. Air Force to Amazon, and now Toshiba.

Payment Services 279

Payment Services Customer Operations Management 279

FastSpring

JUNE 12, 2019

On September 14th, 2019 all payment providers who process payments for consumers in the European Union must adhere to new requirements for authenticating online payments as part of the second Payment Services Directive (PSD2). The new regulation will become mandated on September 14th, 2019.

Merchant Services 71

Merchant Services Payment Services Payments Customer 71

Retail TouchPoints

OCTOBER 18, 2023

For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. Above and beyond these measures, the key to addressing the scale of these problems is having digital systems in place that will alert retailers and spot which SKUs are problematic, and which customers are causing a hit to profits.

Payment Services 230

Payment Services Shipping Costs Payments Shipping 230

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. from 2019 to 2020. According to research by eMarketer , click-and-collect sales jumped by 104.5%

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retail TouchPoints

AUGUST 18, 2020

On the community service front, Payless is launching a “Powered by Payless” initiative for the coming fall season to help communities affected by the pandemic. The 790 owned and franchised Payless locations outside North America continued to operate as separate legal entities; their number has fallen slightly over the past 18 months, to 710.

eCommerce 198

eCommerce Payment Services Payments Omnichannel 198

Retail TouchPoints

JULY 22, 2021

This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. More data processed gives way to more possibilities of data breaches. Similarly, Home Depot also faced a large-scale data breach in 2014, leading to over 56 million payment information being stolen. million by 2025, up from $431.6

eCommerce 304

eCommerce Retail Payment Services Social Media 304

RTP blog

DECEMBER 23, 2019

For retailers, this has meant investing in cloud-based technologies and finding new ways to connect with their customers and expand their digital footprint. Today, according to Salesforce’s 2019 State of Service report, 80% of customers now consider their experience with a company to be as important as its products.

Payment Services 195

Payment Services eCommerce Payments Mobile 195

Retail TouchPoints

SEPTEMBER 24, 2020

Party City is hiring 20,000 temporary workers for the holiday season — 80% of its 25,000 seasonal hires in 2019 — even though the retailer is drastically reducing the number of Halloween City pop-up stores it will open this year. The National Retail Federation projects that Halloween spending will dip only 8% from 2019, topping $8 billion.

Payment Services 261

Payment Services Mobile Payments eCommerce Operations 261

GetElastic

NOVEMBER 11, 2021

Editor's Note: This post was originally published on September 8, 2019 and has been updated to reflect the growing array of chatbots for retail and ecommerce. Consumers today want quick, seamless, and frictionless experiences and chatbots are yet another channel to facilitate these needs and meet their demands. email addresses).

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148

365 Retail

FEBRUARY 23, 2022

Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. Alongside the rise in subscription services during the UK lockdowns, there was also a new form of cancel culture growing in the retail industry.

Subscription 104

Subscription Payment Services Marketing Multi-channel 104

FastSpring

DECEMBER 18, 2019

To recap a fantastic year at FastSpring, we want to take a look back at our top 10 blog posts from 2019. So, grab a cup of coffee, settle in, and take a look at some of the 2019 highlights from the FastSpring blog. A Merchant of Record (MOR) is so much more than just a payment system. Subscription Finance: What is MRR?

Blog 78

Blog Merchant Services Payment Services Payments 78

Groove

APRIL 1, 2022

From 2019 to 2020 alone, revenue from selling consumer packaged goods online in the U.S. That being said, it’s important for eCommerce stores to accommodate their customers’ preferences when shopping online. Order Tracking & Transparency Your customers — the people that purchase consumer packaged goods — are average consumers.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195