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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

Rapid consumer adoption of new payment technologies and ecommerce, accelerated by the pandemic, led to demand for seamless and secure payment flows through every channel. At the same time, businesses across many sectors pivoted toward offering their own payment solutions for employees and customers alike.

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The 6 best Attentive alternatives for 2023 (free and paid)

Omnisend

It’s a robust SMS platform offering valuable customer data. But SMS is not the only channel that Omnisend supports. SMS segmentation and targeting – Omnisend allows ecommerce marketers to segment customers based on their shopping behavior and transactional events and send them personalized messages.

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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Pros: In-depth reporting and analytics on most plans Full widget customization and branding options Integrated ticketing and segmentation features Built-in data security on every plan Staffing prediction and work scheduling tools Cons: Limited chat history on some plans Slight learning curve for some integrations Further reading ?

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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Pros: In-depth reporting and analytics on most plans Full widget customization and branding options Integrated ticketing and segmentation features Built-in data security on every plan Staffing prediction and work scheduling tools Cons: Limited chat history on some plans Slight learning curve for some integrations Further reading ?

Live Chat 104
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What is First-Party Data and Why Focus on it in 2024

Smile.io

What is first-party data? First-party data is information collected directly from your customers or website visitors. This can happen on your website, through your app, or via channels like email, a loyalty program, and text/SMS. Real results with first-party data Let me list a few of the benefits for you.

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The Best BigCommerce Apps to Explore in 2023

Ecommerce Platforms

Here are some of the top apps worth exploring in 2023. Printful If you’re looking for an easy way to sell your own custom products without having to spend a fortune on manufacturing and logistics, Printful could be the ideal app for you. In fact, BigCommerce stands as one of the most popular SaaS tools on the modern market.

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The State of Ecommerce Customer Loyalty in 2023

Smile.io

  For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022. Mike Rossi 2023 Customer loyalty data snapshot  The study examines key retention metrics year over year by industry and merchant size based on average monthly order count.