The State of Ecommerce Customer Loyalty in 2023
Smile.io
FEBRUARY 2, 2024
Judge.me , Gorgias , and Little Data emphasize the importance of reviews, personalization, and first-party data and offer ecommerce predictions for 2024. has built up the world's largest dataset of loyalty and retention data. Clothing and Fashion and Beauty and Cosmetics both increased by 2.8% YoY growth.
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