Online Grocery Shopping During the Pandemic: What Worked and What the Future Holds
ESW
NOVEMBER 30, 2020
How Well Did Online Shopping Work? From the consumer’s viewpoint, online grocery shopping seemed to work pretty well for the most part. A May survey of 952 online shoppers by Digital Commerce 360 and Bizrate Insights found almost two-thirds (65%) of buyers scored their online shopping experience an eight or higher out of ten.
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