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Top 10 Things Customers Expect from Your Online Store

GetElastic

Customer experience is key to any online shopping scenario. Shopping behaviors dictate these experiences and if you’re paying attention to your bottom line there are a few rules to follow: 1. Omnichannel Experience: Allow your customers to shop any way they choose. Chat is good for business.

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New Look Chairman and former Sainsbury’s CEO, Mike Coupe, confirmed as keynote speaker at Retail Technology Show

365 Retail

An afternoon keynote panel discussion with Watch Shop CEO, Robin Phillips and JML’s CEO, Ken Daly, will also future gaze to what retailing will look like in 2025. . The evolution driving Ecommerce Growth & Omnichannel. An eye on Innovation & Technology. Shining a spotlight on Supply Chain & Delivery.

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How To Accept Payments Using Google Pay?

Korona

Providing your shoppers with the option of Google Pay is a convenient way to increase sales and improve the customer experience. Not only do millions of people around the world use Google Pay, but it’s also a contactless payment method that has surged in popularity over the past few years. How does Google Pay work on the web?

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4 Ways Retailers Use Digital Technology to Improve the Brick-and-Mortar Experience

Sailthru

As ecommerce growth continues to explode, UBS analysts project that by 2025, 75,000(!) Using digital data to bring personalized customer experiences is challenging, but plenty of retailers are bridging the gap between on- and offline with technology such as beacons, in-store navigation and connected loyalty programs.

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6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. Customers have the option to opt in or out of receiving direct mail and mobile messages.