GetElastic

NOVEMBER 24, 2021

Customer experience is key to any online shopping scenario. Shopping behaviors dictate these experiences and if you’re paying attention to your bottom line there are a few rules to follow: 1. Omnichannel Experience: Allow your customers to shop any way they choose. Chat is good for business.

Customer 78

Customer Payment Services Shopping Carts Mobile Payments 78

Sailthru

MAY 16, 2019

As ecommerce growth continues to explode, UBS analysts project that by 2025, 75,000(!) Clearly this means that consumers are collectively over brick-and-mortar shopping, right? However, we also found that people generally prefer shopping in brick-and-mortar stores. Mobile Payments.

Technology 68

Technology Improvements Payment Services Home Furnishings 68

Sailthru

FEBRUARY 5, 2020

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. The vast majority of online shopping carts are abandoned and to understand why, Baymard Institute surveyed more than 2,500 people last year.

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97