Retail Trends in 2021 — Overcoming 2020’s Challenges
Retail TouchPoints
FEBRUARY 11, 2021
Affluent shoppers are used to being coddled when shopping at high-end stores, but technology is enabling a new age of mass-personalization. The same technology is now being rolled out in retail outlets, arming shop assistants (or possibly robots) with psychographic and purchase history information. Send us your picks.
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