Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs.

Shipping Costs 248

Shipping Costs Fulfillment Shipping Customer Loyalty 248

Retail TouchPoints

JULY 10, 2023

These first movers near universally are noting the gigantic opportunity to transform their business, from operations to customer relations and retention. trillion in 2026, from $3.3 Automatic price optimization. Consumers today are continuously looking for the best prices before making a purchase decision.

Merchant Services 270

Merchant Services Shipping Costs Retail Social Media 270

Retail TouchPoints

JULY 26, 2023

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

Fulfillment 184

Fulfillment Operations Shipping Costs Order Fulfillment 184

Fabric

AUGUST 8, 2023

According to Insider Intelligence, 24% of retail purchases are expected to take place online by 2026. However, while global e-commerce sales are growing at an accelerated pace, the traditional approach to order management has not kept up with the evolving needs and expectations of modern customers.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130