2028 Channel Omnichannel Social Media 
Retail TouchPoints
MARCH 25, 2024
About the Retail Innovation Conference & Expo The Retail Innovation Conference & Expo (also known as RICE) aims to bring together emerging brands and established omnichannel players alike to dig into the topics and trends shaping the future of retail. Founder and President Nick Bodkins describes Boisson as “the Sephora of NA.”
Smile.io
MARCH 8, 2024
There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since. billion by 2028. Online shopping and social media use are on the rise source: Backlink.io billion people used social media platforms last year. Not anymore.
Sailthru
APRIL 21, 2023
It’s expected to grow 26% by 2028. Shopping is now an omnichannel, 24-hour-a-day experience that spans mobile, SMS, in-app purchases, social media channels, and digital wallets. In 2021 the gamification market was estimated to be USD$12.35 billion by 2026.
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