IHL Study: Inventory Distortion Will Cost Retailers $1.77 Trillion in 2023
Retail TouchPoints
JULY 31, 2023
A recent study by IHL Group projects that the global cost of inventory distortion in 2023 will be $1.77 IHL estimates the cost of ORC in the U.S. Incidents of customers unable to find an associate to help them increased 36.3% trillion — bigger than the combined retail GDP of all of Latin America. While a problem across the U.S.,
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