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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

Retail TouchPoints

B2B brands should invest in AI-driven CRM (customer relationship management) systems to analyze customer data, offering insights for personalized marketing and sales strategies. Influx of AI and Hyper-Personalization AI and hyper-personalization will be a driving force in B2B ecommerce in 2024.

B2B 223
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Take a Step Outside: How Collaboration Enables Retailers to Understand Customer Context

Retail TouchPoints

Information allows organizations to personalize the shopping journey, which creates positive experiences and builds loyalty. Essentially, this all comes down to customer analytics. The challenge, though, is collecting data from each and every touch point to create a relevant, detailed portrait of each customer.

Customer 149
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Automotive. COVID-19 industry updates: automotive, apparel, & gaming. In the last week of April, automotive ecommerce revenue went up 61%.

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [June 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Automotive. COVID-19 industry updates: automotive, apparel, & gaming. In the last week of April, automotive ecommerce revenue went up 61%.

eCommerce 158
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How Coronavirus (COVID-19) Is Impacting Ecommerce [July 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Automotive. COVID-19 industry updates: automotive, apparel, & gaming. In the last week of April, automotive ecommerce revenue went up 61%.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Automotive. COVID-19 industry updates: automotive, apparel, & gaming. In the last week of April, automotive ecommerce revenue went up 61%.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Automotive. COVID-19 industry updates: automotive, apparel, & gaming. In the last week of April, automotive ecommerce revenue went up 61%.