Kissmetrics

NOVEMBER 30, 2020

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

Live Chat 239

Live Chat Customer B2B Social Media 239

Ecommerce Platforms

AUGUST 17, 2022

Magento is a highly scalable solution for content management, where you can handle both B2B and B2C business needs from one convenient space. B2B and B2C content management supported. The open-source solution allows you to link everything from marketing automation tools to SEO features to your website or store in no time.

Management 104

Management Payment Services Magento SEO 104

Omnisend

MAY 30, 2023

What’s more, this CM Commerce alternative has a fairly extensive knowledge base and a lively community forum. ? 5 ActiveCampaign is an excellent marketing automation software solution for B2B businesses and ecommerce stores. Also, keep your long-term goals in mind and go for an omnichannel marketing platform if need be.

Live Chat 88

Live Chat Shipping Costs Channel Marketing 88

Kissmetrics

AUGUST 6, 2021

Running a hybrid B2B/B2C business? My partner for this post, BigCommerce B2B Edition , makes it easy for you to offer different price lists and products to your different customer segments. Offer omnichannel customer service : Make it easy for your customers to reach you by being available on multiple communication channels.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Ecommerce Platforms

JANUARY 4, 2023

There’s also convenient access to a range of omnichannel sales options. Plus, for beginners, BigCommerce has a range of knowledge base articles and how-to guides available for step-by-step instruction. Specially optimized for omnichannel experiences. Requires a decent amount of technical knowledge. Go to the top.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104

GetElastic

JUNE 9, 2022

Kibo is a cloud, SaaS, and web-based product with support and training including 24/7 phone support, email, and chat as well as live trainings, webinars, videos, and in-person training. Their ideal customers are high growth B2B and B2C retailers in the $100M+ total revenue bracket. Headquarters: Boston, MA. Optin Monster.

eCommerce 78

eCommerce Recommendation Mobile B2C 78

Omnisend

FEBRUARY 9, 2023

Check out if the email newsletter software has a knowledge base and a help center too. Sendinblue Image via Sendinblue This is an all-in-one marketing platform for B2B, B2C, and ecommerce businesses that helps build relationships with customers. This way you won’t be completely stranded when direct contact is unavailable.

Live Chat 88

Live Chat Social Media Subscription WooCommerce 88