B2B Customer Experience Customer Loyalty eCommerce Software 
Ecommerce Platforms
APRIL 3, 2020
Ecommerce is bigger today than ever. While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too. According to Statista, the B2B eCommerce market worldwide is worth $12.2 Identifying the Best B2B eCommerce Platforms.
Ecommerce Platforms
OCTOBER 14, 2019
That's the global B2B ecommerce revenue forecast for 2020. The B2B ecommerce market size is growing rapidly YoY, but there's a big challenge here: 50% of B2B buyers prefer to purchase via B2C platforms. If you want to make it big as a B2B ecommerce business in 2020 , you have to adapt, change, and change fast.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kibo
OCTOBER 5, 2021
Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. This lift was even higher for other retailers, with increases driving higher loyalty and share-of-wallet among existing customers.
Ecommerce Platforms
DECEMBER 23, 2019
The success of the entire system depends on how you capitalize on your customer interaction opportunities without compromising the corresponding customer experience. Hence, your CRM software should gather relevant contact information, and then combine it with its business intelligence for meaningful conversations.
Expert insights. Personalized for you.
160 
Let's personalize your content