Retail TouchPoints
JUNE 4, 2020
By looking ahead and trying to prepare for a new normal while dealing with the realities brought on by COVID-19, retailers that embrace an agile approach, focus on the customer experience and make digital a strategic imperative are going to see the benefits and ultimately, end up on top.
Smile.io
MARCH 20, 2024
In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty. Customer loyalty programs have played a considerable role in fostering repeat purchases. Smile.io
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Ecommerce Platforms
APRIL 3, 2020
However, we think that the most important asset of all for a beginner, is the right ecommerce software. Whether you’re selling wholesale products to developers, business owners and investors, or you’re offering digital services and education, you need the right B2B ecommerce platform if you want to thrive in this competitive space.
Groove
JULY 19, 2019
Considering an eCommerce loyalty program app? As we mentioned in our related eCommerce inbound marketing guide , establishing and maintaining customer loyalty has become an essential strategy for online and offline retailers. Additionally, loyal customers spend up to 67% more than new customers.
GetElastic
JANUARY 24, 2018
Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. Fragmented Customer Experiences. But even this company struggled to close the gap between customer expectations and their actual customer experience.
Kibo
OCTOBER 5, 2021
Individualization—also called 1-to-1 personalization—is an ecommerce personalization technique that retailers use to automatically optimize customer experiences for each person. Real-time measurement tools enable retailers to test, monitor, and act on the results of customer experiences quickly.
Korona
MARCH 28, 2023
The process unifies all aspects of your retail operations into one coherent platform, such as inventory management, customer loyalty programs, payment processing, and analytics. eCommerce Integration If you want to take advantage of online sales opportunities, ensure that your POS is integrated with eCommerce software, too.
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