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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146
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Customer Acquisition vs Retention

Groove

Customer acquisition involves spending both time and money in figuring out which inbound and outbound strategies work best in attracting customers to your business. Customer acquisition is absolutely necessary for businesses of all sizes to expand and cater their products or services to numerous audiences. Con: The cost.

Customer 150
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49 Tips & Strategies for Successful Holiday Marketing Campaigns

BigCommerce

Of course, this process can be sped up significantly if you work with an SEO expert. This goes for handling orders (a very time-consuming process) as well as answering customer queries. Shipping orders quickly will keep those customers coming back. They expect the same level of service all year long. And do it now.

Marketing 252
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. In August 2021, 66% of organizations were in the process of delaying their office reopenings. How B2Bs have changed their digital ad strategy in light of COVID-19. growth estimate from August 2020.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. That’s 9% growth over Q1, amounting to a total of $4.5

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% Published March 12, 2020. Last updated March 2, 2021. March 2 update.

eCommerce 195
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How Coronavirus (COVID-19) Is Impacting Ecommerce [July 2021]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Touchless payment continues to grow.

eCommerce 148