Remove B2C Remove Customer Data Remove Customer Experience Remove Knowledge Base
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Long B2C Sales Cycle? Use Content to Power Marketing

Optimizely

Both of the above are examples of B2C products, but the length of the sales cycle is very different for the two products. If your brand sells an expensive or niche product with a long B2C sales process, you have to think about your marketing differently long-term. Use content marketing throughout long B2C sales cycles.

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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

Better customer expectation management and needs assessment. Also, polished interactions in all communication channels are the foundation for an excellent customer experience. Fine-tune your support channels to meet your customers’ expectations and increase conversion. Chatbot for AI-assisted tips.

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Best eCommerce Vendors for Personalization

GetElastic

fared well among customer service response and problem solving tailored to the client. Dynamic Yield helps companies quickly build and test personalized, optimized, and synchronized digital customer experiences. Their ideal customers are high growth B2B and B2C retailers in the $100M+ total revenue bracket.