Remove B2C Remove Customer Data Remove eBook Remove eCommerce Platforms
article thumbnail

How Book Publishers Can Maximize Their Online Store and Enhance the B2C Experience

Kibo

With the strain to be noticed felt even more keenly now, how can publishers maximize their own storefronts and enhance the B2C experience in addition to their existing B2B sales? Having your own ecommerce operation doesn’t have to be complicated, and gives you an opportunity to manage the message. 3) Balance Print and Digital.

Books 108
article thumbnail

How Headless Commerce Supports the D2C Customer Journey

Kibo

The difference between B2C and D2C Commerce. There’s a difference between a D2C business model and a business-to-consumer (B2C) model. A B2C model requires inventory to pass through one or more intermediaries before it gets from the brand/manufacturer to the consumer. With the D2C model, all you need is a product.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Kibo’s Perfect Sync Streamlines Data for Seamless Support

Kibo

Kibo’s Perfect Sync Streamlines Data for Seamless Support When it comes to support, today’s retail customers will not settle for virtual time. They expect knowledgeable assistance from customer support and sales associates in real time. This year, eMarketer predicts eCommerce revenue will reach $794.50 Happier shoppers.

article thumbnail

5 Tips for Improving Your Omnichannel Customer Experience

Kibo

In order to give them the information they need to succeed, associates should be equipped with mobile phones or tablets that surface detailed product information, promotions and customer data to assist with every aspect of the in-store shopping experience. This year, eMarketer predicts eCommerce revenue will reach $794.50