Retail TouchPoints
DECEMBER 20, 2021
trillion by 2026, and B2C brands are poised to make up nearly all of that revenue, according to Research and Markets analysis. Smith: It gives our customers the ability to quickly share products and earn loyalty points as their friends and family purchase products. The global social commerce market is expected to reach $2.9
Optimizely
JULY 31, 2018
This interview-based show spends each episode picking the brain of a marketing expert on a variety of topics, including SEO, pricing strategies, and customer retention. Where to start: How to Attract Customers and Keep Them Forever — Customer loyalty and customer retention go hand-in-hand.
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Kissmetrics
AUGUST 6, 2021
It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.
Retail TouchPoints
MARCH 30, 2023
Your team wants to do things quickly, test things quickly, and having an experiment-driven approach is really important to success in B2B, B2C or any digital experience.” UK fashion retailer River Island found that convenience, value and customer service were its customers’ top priorities. View the session on demand.
BigCommerce
AUGUST 8, 2017
For modern ecommerce sites, the ability to immediately and consistently bring in new customers is a HUGE deal. Even if you can’t achieve net positive revenue on the initial sale, referrals, email marketing and customer retention can payoff extensively with every marginal customer.
Kibo
OCTOBER 18, 2021
Firstly, customers are prepared to pay more for a great experience. A recent PwC survey found that there was a “price premium of up to 16% on products and services” and “43% of all customers would pay more for greater convenience.”. Customer retention is another huge benefit of great customer experience.
Inflow Insights
JULY 12, 2018
The company bills its solution as a “ Customer Retention & Predictive Marketing Automation Platform.” A large number of integrations with eCommerce platforms, a detailed analytics and reporting tool, dedicated customer service and more make Windsor Circle a great choice (plus they’ll send you green pants if you ask).
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