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How to Evolve and Personalize in the Digital Marketplace Economy 

Retail TouchPoints

While company web stores are essential, digital marketplaces take simple sales to the next level by offering businesses more opportunities to engage with customers. With a B2B or B2C marketplace, you benefit from an ecosystem of buyers and sellers.

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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

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Perfect Your Ecommerce Customer Journey to Win Brand Advocates

Omnisend

The ecommerce journey refers to the path of interactions one travels with your brand, from discovery to purchase to (ideally) a cheerleader. Simply put, the ecommerce customer journey is the actions that people take at each stage of the customer lifecycle. Always craft content according to the needs of your target customers.

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How To Start an Ecommerce Business in 2020 – 6 Step Guide

Ecommerce Platforms

Below is a list of parties that ecommerce businesses transact with: B2C: The acronym stands for Business-to-Consumer. The B2C model is simply the process of selling products and services directly to the end consumer. Back then, B2C used to refer to in-store purchases, movie ticket sales, and restaurant treats.

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What is ActiveCampaign and why do you need it?

Email Audience

They’ve been in business since 2003, serving B2B, B2C, and eCommerce customers. ActiveCampaign is built on the idea of driving growth with better customer experiences. And so they’ve created marketing and sales tools for lead generation, lead conversion, and customer retention.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. digital travel sales are expected to drop 44.7% With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/9 update.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2020]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all bracing for the impact that coronavirus will have on their business. digital travel sales are expected to drop 44.7% With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. 6/9 update.

eCommerce 193